Less admin.

Less admin.

Digital employees, built in person for UK businesses.

The Problem

Every hour running your business,
is an hour not growing it.
That's the trap.
We get you out of it.

Built on trusted infrastructure

The Problem

Every hour running your business,
is an hour not growing it.
That's the trap.
We get you out of it.

Built on trusted infrastructure

The Problem

Every hour running your business,
is an hour not growing it.
That's the trap.
We get you out of it.

Built on trusted infrastructure

Process

How We Work

We start with understanding. Everything else follows from there.

1.

Discover & Analyse

We can visit your office to map your operations, identify leaks in time and money, and determine exactly where AI will drive ROI for your team-and where it’s simply a distraction.

1.

Discover & Analyse

We can visit your office to map your operations, identify leaks in time and money, and determine exactly where AI will drive ROI for your team-and where it’s simply a distraction.

2.

Design & Build

We design a solution built specifically around your workflow - not an off-the-shelf tool forced to fit.

2.

Design & Build

We design a solution built specifically around your workflow - not an off-the-shelf tool forced to fit.

3.

Launch & Optimise

We deploy the automation, ensure a smooth rollout, and continuously refine it to maximise performance and ROI.

3.

Launch & Optimise

We deploy the automation, ensure a smooth rollout, and continuously refine it to maximise performance and ROI.

Before anything, quantify the impact.

Before anything, quantify the impact.

Digital Employee

Digital Employees

Digital Employees

Built to run alongside your team. The examples below are just a starting point; our on-site Audit identifies the exact digital employees your specific workflow requires.

Built to run alongside your team. The examples below are just a starting point; our on-site Audit identifies the exact digital employees your specific workflow requires.

The Client Concierge

24/7 enquiry handling and qualifying: Your first point of contact for portal enquiries, it qualifies buyers and books viewings directly into your calendar; it runs fully autonomous on weekends or acts as a backup during busy office hours to ensure no lead is ignored.

The Client Concierge

24/7 enquiry handling and qualifying: Your first point of contact for portal enquiries, it qualifies buyers and books viewings directly into your calendar; it runs fully autonomous on weekends or acts as a backup during busy office hours to ensure no lead is ignored.

The Performance Analyst

Monitors KPIs and flags deal risks: An autonomous watchdog that tracks trends and flags anomalies, such as a buyer stalling or a sale at risk; it operates in the background to protect your revenue, alerting your team only when a human touch is needed.

The Performance Analyst

Monitors KPIs and flags deal risks: An autonomous watchdog that tracks trends and flags anomalies, such as a buyer stalling or a sale at risk; it operates in the background to protect your revenue, alerting your team only when a human touch is needed.

The Performance Analyst

Monitors KPIs and flags deal risks: An autonomous watchdog that tracks trends and flags anomalies, such as a buyer stalling or a sale at risk; it operates in the background to protect your revenue, alerting your team only when a human touch is needed.

The Property Strategist

Hyper-local research and market intelligence: Pulling from UK Land Registry and competitor data, it builds full area overviews—from flood risks to historic trends—and can be instructed to run deep-dives overnight or generate instant reports for a specific valuation.

The Property Strategist

Hyper-local research and market intelligence: Pulling from UK Land Registry and competitor data, it builds full area overviews—from flood risks to historic trends—and can be instructed to run deep-dives overnight or generate instant reports for a specific valuation.

The Property Strategist

Hyper-local research and market intelligence: Pulling from UK Land Registry and competitor data, it builds full area overviews—from flood risks to historic trends—and can be instructed to run deep-dives overnight or generate instant reports for a specific valuation.

The Compliance Guard

Automates AML, KYC, and document flow: A tireless assistant that monitors signatures and regulatory checks with strict safety guardrails; it ensures your firm remains compliant by autonomously chasing missing paperwork while your team focuses on closing deals.

The Compliance Guard

Automates AML, KYC, and document flow: A tireless assistant that monitors signatures and regulatory checks with strict safety guardrails; it ensures your firm remains compliant by autonomously chasing missing paperwork while your team focuses on closing deals.

The Growth Associate

Re-engages leads and automates outreach: This employee runs 24/7 to personalise brochures and follow up with dormant contacts, autonomously logging every reply to your CRM so your pipeline stays active over weekends and after-hours.

The Growth Associate

Re-engages leads and automates outreach: This employee runs 24/7 to personalise brochures and follow up with dormant contacts, autonomously logging every reply to your CRM so your pipeline stays active over weekends and after-hours.

The Audit

Start With Understanding First

Identify your highest-impact opportunities before investing in AI.

Reconnaissance

Delivered in: 3-5 days

Best for: Small teams wanting clarity on practical AI opportunities

What's Included:

Structured discovery session with key team members

Mapping of core workflows across your business

Identification of bottlenecks and manual processes

Top 3–5 AI opportunities tailored to your business

Summary report with findings and clear next steps

Outcome: A clear picture of where AI fits and what to tackle first.

Most popular

Tactical Blueprint

Delivered in: 1-2 weeks

Best for: Growing teams ready to improve operations with AI

What's Included:

Stakeholder and team interviews across key functions

Full process mapping across core business operations

AI Opportunity Matrix scored by impact and effort

Opportunities prioritised into quick wins and longer-term gains

Strategic report with prioritised initiatives and next steps

Outcome: A prioritised action plan and clear next steps.

Full-Scale Audit

Delivered based on scope

Best for: Complex businesses needing a clear AI roadmap

What's Included:

Full AI roadmap with phased implementation plan

ROI modelling including time savings and cost impact

Deep dive into top opportunities and outcomes

Implementation plan covering tools, systems and structure

Optional build support or guidance for your internal team

Outcome: A clear, actionable roadmap to implement AI.

Reconnaissance

Delivered in: 3-5 days

Best for: Small teams wanting clarity on practical AI opportunities

What's Included:

Structured discovery session with key team members

Mapping of core workflows across your business

Identification of bottlenecks and manual processes

Top 3–5 AI opportunities tailored to your business

Summary report with findings and clear next steps

Outcome: A clear picture of where AI fits and what to tackle first.

Most popular

Tactical Blueprint

Delivered in: 1-2 weeks

Best for: Growing teams ready to improve operations with AI

What's Included:

Stakeholder and team interviews across key functions

Full process mapping across core business operations

AI Opportunity Matrix scored by impact and effort

Opportunities prioritised into quick wins and longer-term gains

Strategic report with prioritised initiatives and next steps

Outcome: A prioritised action plan and clear next steps.

Full-Scale Audit

Delivered based on scope

Best for: Complex businesses needing a clear AI roadmap

What's Included:

Full AI roadmap with phased implementation plan

ROI modelling including time savings and cost impact

Deep dive into top opportunities and outcomes

Implementation plan covering tools, systems and structure

Optional build support or guidance for your internal team

Outcome: A clear, actionable roadmap to implement AI.

Projects

Automation That Delivers Real Impact

We’ve built custom AI automation solutions that drive measurable results.

Real Estate

Writing

Drone Surveying

E-commerce

Internals

iMove Property

Operational Business Audit

iMove, an independent estate agency, worked with TUSTRA on a structured business and AI audit. Using their existing data, we identified areas of time and revenue leakage, assessed where internal data management could be improved, and produced a clear, practical roadmap outlining where AI could support operations and where it should be avoided.

+ 25%

Retention Uplift Identified

+ 10%

Profit Growth Potential

Real Estate

Writing

Drone Surveying

E-commerce

Internals

iMove Property

Operational Business Audit

iMove, an independent estate agency, worked with TUSTRA on a structured business and AI audit. Using their existing data, we identified areas of time and revenue leakage, assessed where internal data management could be improved, and produced a clear, practical roadmap outlining where AI could support operations and where it should be avoided.

+ 25%

Retention Uplift Identified

+ 10%

Profit Growth Potential

Real Estate

Writing

Drone Surveying

E-commerce

Internals

iMove Property

Operational Business Audit

iMove, an independent estate agency, worked with TUSTRA on a structured business and AI audit. Using their existing data, we identified areas of time and revenue leakage, assessed where internal data management could be improved, and produced a clear, practical roadmap outlining where AI could support operations and where it should be avoided.

+ 25%

Retention Uplift Identified

+ 10%

Profit Growth Potential

See what your current process is costing you

See what your current process is costing you

Why Us

Why TUSTRA

We advise before we build. Most AI companies don't.

TUSTRA

Audit before any build or spend

Honest about where AI won't help

Fixed scope, defined output, agreed cost

Delivered by our London team and vetted local partners

You own everything we produce

Ongoing, on-site support only when it makes sense

Off-the-shelf solutions

Remote solution before understanding the problem

Open-ended retainers from day one

One approach regardless of your situation

You depend on them for everything they build

Global support queues and limited local compatibility

Harder to leave the longer you stay

Proven Results. Measurable Impact.

60

%

Reduction in manual tasks

3

x

Faster project delivery

98

%

Workflow accuracy

100+

Integrable tools

24/7

Automation uptime

FAQs

Frequently Asked Questions

Answers to common questions about our services and process.

How much does it cost?

We start with an on-site discovery session at your London office to find where AI adds real value. We don’t do off-the-shelf packages; we agree a fair fee based on the measurable time and costs we save you. Transparent, outcome-led, and built for ROI.

What types of processes can I automate?

You can automate repetitive processes across your operations, sales, marketing or customer support. We focus on removing manual tasks, streamlining communication and building smart, reliable systems tailored to how your business works.

Do I need technical knowledge to use your service?

No. We take care of everything from setup to integrations and optimisation. You focus on your goals while we handle the systems behind it.

How long does implementation take?

Most clients see their first systems go live within a few weeks. The exact timeline depends on the complexity of your workflows and how many processes you want automated.

Is your AI secure and compliant?

Absolutely. We use enterprise-grade security practices and ensure compliance with major data privacy standards like GDPR.

What do I need to provide before we start?

We start with a short audit to understand how your current processes work. This typically involves access to a small amount of non sensitive business data or examples of your existing workflows so we can design the right solution.